Privacy Policy
How we collect, use, and protect your information
Last Updated: January 2026
1. Information We Collect
We collect information you provide directly to us when you:
- Create an account or place an order
- Subscribe to our newsletter or communications
- Contact us with questions or feedback
- Participate in surveys or promotions
This information may include your name, email address, phone number, delivery address, payment information, and order history.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send you order confirmations and updates
- Communicate with you about products, services, and promotions
- Respond to your comments and questions
- Improve our services and develop new features
- Detect and prevent fraud or other illegal activities
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in our operations (payment processors, delivery services)
- Schools or organizations for delivery coordination purposes
- Law enforcement when required by law or to protect our rights
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment information is encrypted and processed through secure payment processors. However, no method of transmission over the Internet is 100% secure.
5. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. These help us remember your preferences, understand how you use our site, and improve our services. You can control cookie settings through your browser preferences.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
7. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@dogwoodkitchen.com.